Privacy Policy

Last Updated: 2 October 2026

This Privacy Policy explains how NF Supplements UK, operated by MCM BUSINESS LLC, collects, uses, stores and shares personal information when you visit our website, purchase our products, subscribe to recurring deliveries, contact us or otherwise interact with our services.

1. Who We Are

Trading Name: NF Supplements UK
Legal Entity: MCM BUSINESS LLC
Email: support@nfsupplementsuk.com
Phone: +1 575 305-3671

For the purposes of applicable data protection law, MCM BUSINESS LLC is responsible for the personal information described in this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect information including:

  • Full name;

  • Billing and delivery address;

  • Email address;

  • Telephone number;

  • Order and purchase information;

  • Subscription information;

  • Payment and transaction information;

  • Communications with our customer support team;

  • IP address;

  • Browser and device information;

  • Website activity and interaction information;

  • Cookie and similar technology information; and

  • Marketing and communication preferences.

3. Payment Information

When you make a purchase, payment information is processed through the payment providers made available at checkout.

Depending on the payment method selected, our payment providers may process information such as your card details, billing information and transaction information.

We do not necessarily receive or store your complete payment card details. Payment information may instead be processed securely by the relevant payment provider.

If you choose an optional recurring subscription, the payment provider may securely retain the necessary payment credentials or payment token to process future authorised subscription payments.

4. How We Use Your Information

We may use personal information to:

  • Process and fulfil orders;

  • Process payments and refunds;

  • Deliver products;

  • Manage recurring subscriptions;

  • Provide order and delivery updates;

  • Respond to questions and customer service requests;

  • Process returns, cancellations and refund requests;

  • Detect and prevent fraudulent or unauthorised transactions;

  • Maintain and improve our website and services;

  • Analyse website performance and customer interactions;

  • Comply with legal, regulatory, tax and accounting obligations;

  • Protect our business, customers and website;

  • Send marketing communications where permitted; and

  • Personalise advertising or website experiences where permitted and subject to applicable consent requirements.

5. Lawful Bases for Processing

Depending on the circumstances, we process personal information under one or more lawful bases.

Contract

We process information where necessary to enter into or perform a contract with you, including processing your order, payment, delivery, subscription, return or refund.

Legal Obligation

We may process information where necessary to comply with legal, accounting, tax, regulatory or other applicable obligations.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These interests may include fraud prevention, security, customer service, business administration and improving our services.

Consent

Where required, we may rely on your consent, including for certain marketing communications, advertising technologies or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

6. Marketing Communications

Where permitted, we may send you information about products, offers or other NF Supplements UK communications.

Where consent is required, we will request it before sending such communications.

You can unsubscribe from marketing emails using the unsubscribe option included in the communication or by contacting:

support@nfsupplementsuk.com

Stopping marketing communications does not prevent us from sending transactional communications relating to your orders, subscriptions, payments, deliveries or customer service requests.

7. Cookies and Similar Technologies

Our website may use cookies, pixels and similar technologies to:

  • Operate essential website functions;

  • Remember preferences;

  • Maintain shopping and checkout functionality;

  • Understand website performance;

  • Measure traffic and interactions;

  • Prevent fraud;

  • Support analytics; and

  • Provide advertising or marketing functionality where permitted.

Where required, non-essential cookies and similar technologies will be used subject to the appropriate consent choices.

More information is available in our Cookie Policy.

8. How We Share Personal Information

We may share personal information with service providers where reasonably necessary to operate our business.

These may include:

  • Payment processors;

  • Ecommerce and website providers;

  • Fulfilment partners;

  • Warehouses and suppliers;

  • Delivery and logistics providers;

  • Customer support providers;

  • Analytics providers;

  • Advertising and marketing platforms, where permitted;

  • IT, hosting and security providers;

  • Professional advisers such as accountants and legal advisers; and

  • Government, regulatory or law enforcement authorities where legally required.

These third parties may only receive information reasonably necessary for their respective functions, subject to applicable data protection requirements.

We do not sell your personal information to third parties for money.

9. International Data Transfers

NF Supplements UK is operated by MCM BUSINESS LLC, a company based in the United States.

Some of our service providers, technology providers or business partners may also operate outside the United Kingdom.

As a result, personal information may be processed or transferred internationally.

Where applicable data protection law requires safeguards for an international transfer, we will take appropriate measures intended to protect personal information in accordance with those requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, fraud-prevention and regulatory requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer reasonably required, we may delete or anonymise it, subject to applicable legal requirements.

11. Data Security

We use reasonable organisational and technical measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping any account credentials they use with our services confidential.

12. Your Data Protection Rights

Depending on applicable law and the circumstances, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information in certain circumstances;

  • Request restriction of processing in certain circumstances;

  • Object to certain processing;

  • Request data portability where applicable;

  • Withdraw consent where processing is based on consent; and

  • Object to direct marketing.

These rights may be subject to legal conditions, limitations and exemptions.

To exercise an applicable privacy right, contact:

support@nfsupplementsuk.com

We may need to verify your identity before completing certain requests.

13. Right to Object to Direct Marketing

You have the right to object to the use of your personal information for direct marketing purposes at any time.

You may use the unsubscribe option included in our marketing communications or contact us at support@nfsupplementsuk.com.

14. Complaints

If you have concerns about how we handle your personal information, please contact us first at:

support@nfsupplementsuk.com

Individuals in the United Kingdom may also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

15. Children's Privacy

Our products and services are not intended to be purchased by children.

We do not knowingly seek to collect personal information from children for the purpose of selling our products to them.

If you believe that a child has provided personal information to us inappropriately, please contact us.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy policies before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services or applicable requirements.

The latest version will be published on our website with an updated revision date.

18. Contact Us

For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:

NF Supplements UK
Operated by MCM BUSINESS LLC

Email: support@nfsupplementsuk.com
Phone: +1 575 305-3671